Postman Guide
Go to Postman v1
  • 🥳About Postman v1 (Postman Legacy)
  • Campaign Guide - General
    • 🚀How to send a campaign?
      • ☝️Before You Start
        • Demo Mode
  • Campaign Guide - Email
    • 📧Email Campaigns - Basics
      • How do I send an email campaign?
      • Scheduled Sending
      • Bounced Emails and Halted Campaigns
      • Email Statistics
      • Formatting your Message Template
      • Variable Fields
      • Unique URL Link per Recipient
      • Pasting Content from Microsoft Word
      • Manage your Unsubscriptions
      • Understanding Unsubscriptions
    • 🔐Sending Password-Protected Emails
      • Tutorial
      • Template Editor
  • Campaign Guide - SMS
    • 📲SMS Campaigns - Basics
      • Before Starting Out
      • Summary of Costs
    • 🪜SMS Onboarding Overview
      • Step 1: Sender ID Registration
      • Step 2: Sign up for a Twilio account
      • Step 3: Set up your Twilio account
      • Step 4: Configure Your Twilio Account
        • What if I need to buy a phone number?
      • Step 5: Send a Test Message on Twilio
      • Step 6: Fill in your Twilio credentials in Postman!
        • How do I send a campaign with my saved SMS credentials?
    • 🤔What else do I need to know about sending SMSes?
      • More about Sender ID registration
      • Can I see the send status of my campaign?
      • How can I configure my SMS send rate?
      • Sending an SMS to a Foreign Number
      • SMS Best Practices
      • Useful Twilio Links
  • Campaign Guide - Telegram
    • 🤖Telegram Campaigns - Basics
      • How do I set up Telegram to send my campaigns?
      • Add Telegram Bot Token in Postman
      • Instructions for Recipient Onboarding
      • Use the Bot in the Campaign
      • Telegram Formatting
      • Telegram Bot Statistics
  • Email API Guide
    • 📖Overview
      • IM8 Policies
      • Connecting your Intranet Application
      • API Response Formats
    • 🗝️Email API Key Management
      • Bearer Authentication
      • Generate your email API Key
      • Rotate your email API Key
    • 📨Programmatic Email API
      • Getting Started
      • Comparison with AMR
      • SG-Mail Whitelisting
      • Custom From Address
      • Tracking Email Status
      • Send Email API
        • From Name and From Address
        • CC and BCC
        • Recipient Blacklist
        • Email Tagging and Classification
        • Email Body
          • Embedding Images
            • Linked Images
            • Content-ID Images
        • Attachments
        • Rate Limit
      • Get Email by ID API
      • List Emails API
    • 📨Programmatic GovSG WhatsApp API
      • Getting Started
      • Tracking Message Status
      • Get Available Templates API
      • Send Message API
      • Get Message by ID API
      • List Messages API
    • 🎓Frequently Asked Questions
  • FAQ
    • 📶Service Status
    • For Recipients
      • Check Email Authenticity
    • For Senders
      • Messaging Channel Comparison
      • Cost Breakdown
  • Legal
    • Terms & Conditions
    • Privacy Policy
  • Contact Us
  • GitHub
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  • In-house Monitoring
  • Subscribe to Status Updates
  • Postman SLAs

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  1. FAQ

Service Status

Have questions about Postman's uptime? We aim to maintain uptime of >99.5%.

PreviousFrequently Asked QuestionsNextFor Recipients

Last updated 5 months ago

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In-house Monitoring

We have internal services to monitor Postman uptime 24/7. These services send alerts if the product is down to the engineer-on-call, so that we can respond as soon as possible.

However, if you face specific or isolated issues, please report them to us .

Subscribe to Status Updates

If you are unable to access Postman services and would like to check if it is due to an unplanned downtime, you may visit our status page for information.

Typically, we inform users of downtime only if resolution is expected to take longer than a day, or if your campaign is directly affected.

Postman SLAs

Usually, if there is product downtime, we immediately work towards getting the service back up and running as soon as we can. We generally abide by these guidelines:

Relatedly, you might also wish to check and if you're experiencing an unplanned incident.

📶
Twilio status page
AWS status page
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