From Name and From Address

Updated 26 September 2023: Postman will no longer be onboarding any new programmatic email API users and create custom from addresses till further notice.

Updated 27 August 2024: Postman's default sender email address has been changed from [email protected] to [email protected]

From Name vs From Address

The from field of an email contains from name and from address. This is illustrated in the image below:

Postman changed its default From Address from [email protected] to [email protected] on 27 Aug 2024.

API users using [email protected] as their From Address

If the from field in the JSON body of the API call is omitted:

1. The from name defaults to Postman.gov.sg

2. The from address defaults to <[email protected]>

API users using [email protected] as their From Address

If your agency has previously hardcoded [email protected] and wish to continue using [email protected] as your From Address

• there is no code change thats needs to be done on your code base

• take note that your From Address will still remain as [email protected]

Changing From Name

In our API, the from name of an email can be changed by the API user by modifying the from field in the API call. For example, to use New Product as the from name, the API user could use the following JSON body:

{
  "recipient": "[email protected]",
  "subject": "Hello there",
  "body": "What's upppp",
  "from": "New Product <[email protected]>"
}

The email recipient will see the following:

For users that wish to customise their emails without going through the hassle of setting up a custom from address, this is an intermediate solution used by our existing users.

Using a Custom From Address

Users may wish to send emails using a custom from name as well as a custom from address (i.e. any email address that is not the default <[email protected]>. Setting up a custom from address is necessary; for more information, see here.

Create an account on Postman using the email address from which you wish to send your email.

For example, if you want your email to be sent from [email protected], you should log into Postman using this email address and generate your API keys on the dashboard.

To make use of the custom from address, the JSON body of the API call is:

{
  "recipient": "[email protected]",
  "subject": "Hello there",
  "body": "What's upppp",
  "from": "New Product <[email protected]>"
}

The recipient will see:

1. A custom from name New Product

2. A custom from address <[email protected]>