Postman Guide
Go to Postman v1
  • 🥳About Postman v1 (Postman Legacy)
  • Campaign Guide - General
    • 🚀How to send a campaign?
      • ☝️Before You Start
        • Demo Mode
  • Campaign Guide - Email
    • 📧Email Campaigns - Basics
      • How do I send an email campaign?
      • Scheduled Sending
      • Bounced Emails and Halted Campaigns
      • Email Statistics
      • Formatting your Message Template
      • Variable Fields
      • Unique URL Link per Recipient
      • Pasting Content from Microsoft Word
      • Manage your Unsubscriptions
      • Understanding Unsubscriptions
    • 🔐Sending Password-Protected Emails
      • Tutorial
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  • Campaign Guide - SMS
    • 📲SMS Campaigns - Basics
      • Before Starting Out
      • Summary of Costs
    • 🪜SMS Onboarding Overview
      • Step 1: Sender ID Registration
      • Step 2: Sign up for a Twilio account
      • Step 3: Set up your Twilio account
      • Step 4: Configure Your Twilio Account
        • What if I need to buy a phone number?
      • Step 5: Send a Test Message on Twilio
      • Step 6: Fill in your Twilio credentials in Postman!
        • How do I send a campaign with my saved SMS credentials?
    • 🤔What else do I need to know about sending SMSes?
      • More about Sender ID registration
      • Can I see the send status of my campaign?
      • How can I configure my SMS send rate?
      • Sending an SMS to a Foreign Number
      • SMS Best Practices
      • Useful Twilio Links
  • Campaign Guide - Telegram
    • 🤖Telegram Campaigns - Basics
      • How do I set up Telegram to send my campaigns?
      • Add Telegram Bot Token in Postman
      • Instructions for Recipient Onboarding
      • Use the Bot in the Campaign
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    • 📖Overview
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      • Generate your email API Key
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        • Email Body
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            • Content-ID Images
        • Attachments
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      • Get Email by ID API
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      • Getting Started
      • Tracking Message Status
      • Get Available Templates API
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    • 🎓Frequently Asked Questions
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  • Before you start, note the credentials you'll need to save-keep to input into Postman:
  • 1. Account SID
  • 2. Your API key SID
  • 3. API Secret
  • 4. Your messaging service SID (without buying a phone number)

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  1. Campaign Guide - SMS
  2. SMS Onboarding Overview

Step 4: Configure Your Twilio Account

Now that the administrative set-up is done, you can set up your Twilio credentials! Follow the steps here in chronological order. This is a one-time set-up.

PreviousStep 3: Set up your Twilio accountNextWhat if I need to buy a phone number?

Last updated 1 year ago

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You can only start configuring your Twilio account after you have completed the .

You will first need to configure your Twilio account to ensure that it is functioning and is mapped to your Sender ID.

Upon configuring your Twilio account, you will be able to obtain the necessary Twilio credentials required for you to input into your Postman campaign. More information can be found in Step 6. Fill in your Twilio credentials in Postman

Before you start, note the credentials you'll need to save-keep to input into Postman:

1. Account SID

An account SID is the unique identifier assigned to your agency account, much like an NRIC number. This is immediately available on your dashboard once you log into your account console

1a. Account SID - Postman v1 campaign settings

Insert your Account SID from your Twilio account console into Postman v1.

2. Your API key SID

To set up your API key for Postman, select API keys & tokens on the side dashboard under Accounts.

Then, create a new standard API key by selecting Create API key.

Create a friendly name for your API key so you can easily identify it in the future, and select Standard as the API key type.

2a. API Key SID - Postman v1 campaign settings

Insert your API Key SID from your Twilio account console into Postman v1.

3. API Secret

When creating your API key, a secret key associated with your API key will be shown.

Save your secret key

Once you lose this secret key or if you do not save it, you will NOT be able to retrieve it again after moving on to the next step

Check the box and click Done.

Make sure you copy and save these details somewhere safe

3a. API Secret - Postman v1 campaign settings

Insert your API Secret Key from your Twilio account console into Postman v1.

4. Your messaging service SID (without buying a phone number)

This is the last detail you need to save before proceeding to Postman.

Note: we used to ask users to purchase a US phone number at USD$1.15. This will enable a one-way messaging ability (from you to recipient). With the implementation of the Sender ID regime by IMDA, this is no longer required - only if you are sending ONLY to Singapore numbers.

If you don't have a need to purchase a phone number, follow these steps to obtain your messaging service SID.

Go back to your Twilio home page, and selectSet up a Messaging Service.

On the side bar, click Develop > Messaging > Services > Create Messaging Service.

Name your messaging service and indicate the purpose. This will help you better identify your use cases if you have multiple, and will also help Twilio detect your specific use case quicker should you need their help for troubleshooting.

Set up your alphanumeric Sender ID

Configure your alphanumeric Sender ID by selecting Alpha Sender under Add Senders > Sender Type.

Click Continue. You may ignore the notification indicating that Alphanumeric Sender is not enabled for this account.

Specify the Alphanumeric Sender ID you want to use in the text box. It is best to align this with the Sender ID that you registered with SGNIC.

If the Alphanumeric Sender ID you chose is protected, you will notice either of the two things below.

  • You encounter an error when setting it up on the Sender Pool page

  • You may not receive any message when you send a test SMS

This also means that this Sender ID has been registered by another entity and you will not be able to use it.

Once you have completed the step above, you may click the Skip Setup button below.

After clicking "Skip setup" in the step above, you should be brought to the Properties page of this Messaging Service. On this page, you should be able to find the Messaging Service ID.

4a. Message Service ID - Postman v1 campaign settings

Insert your Messaging Service SID into Postman v1.

Or, watch this video for a visual learning experience!

However, if you are sending SMSes to foreign numbers, you will still need to purchase a phone number. Otherwise, your messages will not be delivered. Find out how to purchase a phone number , and follow these to set up your messaging service ID. You can ignore the steps below if you are purchasing a phone number.

🪜
here
steps
Account SID
API Key SID
API Secret (this is unretrievable once you proceed beyond this step, so make sure you have saved somewhere, or you will need to redo the set-up process to generate new keys).
Messaging Service ID
setup
Locate your account SID
Select "API keys & tokens"
Select "Create API key"
Name your API key, and set key type as "standard"
Save the API key SID and Secret Key somewhere safe!
Click "Set up a Messaging Service"
Create your messaging service
Fill in the required details
Select "Alpha Sender"
Add in your Sender ID
Complete the set up
This is your messaging service SID