# Email Campaigns - Basics

## The basics

* **Send rate**: 150 emails per second
* **Shared resource:** The email service is shared by WoG
* **Max number of emails per campaign:** No limit
* **Max number of recipient**: No limit
* **Daily cap:** 4.5 million emails per day

## No prerequisite

Postman will handle the email sending for you. **You do not need to do anything to start using our service**. Simply log in and start using Postman. Go back to [Quick Start](https://guide.postman.gov.sg/campaign-guide/quick-start) to learn how to use Postman.

## Cost

Free. For more details and comparison among the three channels (email, SMS, Telegram), go to [Cost Breakdown](https://guide.postman.gov.sg/faqs/faq-sender/cost-breakdown).

## Customising your Sender Details

{% hint style="info" %}
**27 August 2024:** Postman's default sender email address has been changed from `donotreply@mail.postman.gov.sg` to `info@mail.postman.gov.sg`
{% endhint %}

You can customise the sender field when creating your campaign in step 1. The email will be received by recipients as “*`Your agency name`*`via Postman`”, with the default sender email address for all Postman campaigns being `info@mail.postman.gov.sg.`

You can also choose to send a copy of each email that each recipient in your contact list receives, by clicking on the "`BCC to me`" checkbox. This will send a copy of each email to your inbox.

<figure><img src="/files/BIDWglTOWz1AOD9XBO9F" alt=""><figcaption></figcaption></figure>

## What if I need to update my agency logo?

We understand that logo refreshes happen from time to time. Logos can only be updated by the Postman team, so when you need your agency logo updated, send a request through our form [here](https://go.gov.sg/postman-contact-us), and we will get back to you on the next steps!

## How can I format my email?

Go to [Formatting and Images](https://guide.postman.gov.sg/campaign-guide/quick-start/email/format-bar).

{% hint style="info" %}
You can watch the video on Postman's [workplace group](https://onepublicservice.workplace.com/groups/postman.gov.sg/permalink/2722770121325355/) to go through the set-up.
{% endhint %}


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