Postman Guide
Go to Postman v1
  • 🥳About Postman v1 (Postman Legacy)
  • Campaign Guide - General
    • 🚀How to send a campaign?
      • ☝️Before You Start
        • Demo Mode
  • Campaign Guide - Email
    • 📧Email Campaigns - Basics
      • How do I send an email campaign?
      • Scheduled Sending
      • Bounced Emails and Halted Campaigns
      • Email Statistics
      • Formatting your Message Template
      • Variable Fields
      • Unique URL Link per Recipient
      • Pasting Content from Microsoft Word
      • Manage your Unsubscriptions
      • Understanding Unsubscriptions
    • 🔐Sending Password-Protected Emails
      • Tutorial
      • Template Editor
  • Campaign Guide - SMS
    • 📲SMS Campaigns - Basics
      • Before Starting Out
      • Summary of Costs
    • 🪜SMS Onboarding Overview
      • Step 1: Sender ID Registration
      • Step 2: Sign up for a Twilio account
      • Step 3: Set up your Twilio account
      • Step 4: Configure Your Twilio Account
        • What if I need to buy a phone number?
      • Step 5: Send a Test Message on Twilio
      • Step 6: Fill in your Twilio credentials in Postman!
        • How do I send a campaign with my saved SMS credentials?
    • 🤔What else do I need to know about sending SMSes?
      • More about Sender ID registration
      • Can I see the send status of my campaign?
      • How can I configure my SMS send rate?
      • Sending an SMS to a Foreign Number
      • SMS Best Practices
      • Useful Twilio Links
  • Campaign Guide - Telegram
    • 🤖Telegram Campaigns - Basics
      • How do I set up Telegram to send my campaigns?
      • Add Telegram Bot Token in Postman
      • Instructions for Recipient Onboarding
      • Use the Bot in the Campaign
      • Telegram Formatting
      • Telegram Bot Statistics
  • Email API Guide
    • 📖Overview
      • IM8 Policies
      • Connecting your Intranet Application
      • API Response Formats
    • 🗝️Email API Key Management
      • Bearer Authentication
      • Generate your email API Key
      • Rotate your email API Key
    • 📨Programmatic Email API
      • Getting Started
      • Comparison with AMR
      • SG-Mail Whitelisting
      • Custom From Address
      • Tracking Email Status
      • Send Email API
        • From Name and From Address
        • CC and BCC
        • Recipient Blacklist
        • Email Tagging and Classification
        • Email Body
          • Embedding Images
            • Linked Images
            • Content-ID Images
        • Attachments
        • Rate Limit
      • Get Email by ID API
      • List Emails API
    • 📨Programmatic GovSG WhatsApp API
      • Getting Started
      • Tracking Message Status
      • Get Available Templates API
      • Send Message API
      • Get Message by ID API
      • List Messages API
    • 🎓Frequently Asked Questions
  • FAQ
    • 📶Service Status
    • For Recipients
      • Check Email Authenticity
    • For Senders
      • Messaging Channel Comparison
      • Cost Breakdown
  • Legal
    • Terms & Conditions
    • Privacy Policy
  • Contact Us
  • GitHub
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On this page
  • Create a common email
  • Can I have multiple users from the same agency sharing the same account?
  • Sign in
  • Start creating your first campaign

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  1. Campaign Guide - General
  2. How to send a campaign?

Before You Start

If you are an agency user, please read this before you use Postman to send your messages.

PreviousHow to send a campaign?NextDemo Mode

Last updated 1 year ago

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Create a common email

Although you can login with your primary email account, we recommend one email account per agency as Postman does not manage users for an agency.

Twilio credentials will be tied to an agency email account. You might have to contact your IT administrator to create a common email account that allows multiple subscribers. The primary advantage of such a set-up is that past campaigns can be seen under one account for audit purposes.

If you think having multiple collaborators on a campaign is important, let us know in !

Can I have multiple users from the same agency sharing the same account?

Sharing is caring! All users from the same agency should share one account. The rationale behind our set-up is that communications out to the public should be vetted before you press send. Each agency has its own communication guidelines & policy.

We leave it up to each agency to govern its usage of Postman. If you are sending a message broadcast to the entire country, please make sure your use case has been vetted by the .

Sign in

Similar to FormSG and Go.gov.sg, no registration is required to use Postman.

Simply enter your .gov.sg email. You will receive an OTP in your inbox for log in.

Since login OTP emails are sent to your WOG email address, you can follow the steps to use SGMail’s Postmaster feature to forward the OTP email to your phone number. You will then receive the OTP via SMS.

From 3 May 2023, Singpass login for Postman has been removed. Please log in using your gov.sg email accounts.

Start creating your first campaign

Postman is a multi-channel messaging service that allows you to send messages through 3 channels:

However, do note that each channel has its own setup so do navigate to the specific section to find out more.

Try out the different channel using our .

Jump straight to creating your first campaign .

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