# Contact Us

{% tabs %}
{% tab title="Bug Report" %}

### Found a Bug?

Please read through the following before you report a bug.

1. **Found a bug? Check if the bug is known.** Someone else might have caught the same bug as you. Please check whether or not the bug you are experiencing is documented in our [Github](https://github.com/datagovsg/postmangovsg/issues/).
2. **Report it immediately.** Reporting a bug is like reporting news. Timeliness matters! Report it while it is fresh in your head.
3. **Reproduce the bug more than one time before you report it.** Bugs should be reproducible. Go through the same steps to see if the same bug occurred. If your bug is not reproducible, you can still file a bug report but be sure to mention its sporadic nature.
4. **Detailed summary.** Identify exactly what the problem is. It helps us greatly if you can tell us exactly what is wrong and how to reproduce the bug. Let us know which browser you used. Copy and paste the entire error message (if any) in your report.
5. **Screenshots, videos, log files.** This is how our internal team communicates when there is a bug. A screenshot is worth a thousand words!
6. **Write down your campaign ID.** The campaign ID can be found at the end of your url, after `https://postman.gov.sg/campaigns/`. In this example, the campaign ID is 3871. Please quote this number when you contact us.

![Campaign ID is 3871 for this campaign](/files/-MC5ZxwuRCLf37TCYEEe)

**Submit** [**Legacy Postman Contact Us Form**](https://go.gov.sg/postman-contact-us)
{% endtab %}

{% tab title="Contact Us" %}

### Contact Us

For all other queries regarding Legacy Postman (emails) please submit the following form and we will get back to you within 5 business days.

If you would need help with troubleshooting, please include your campaign ID. The campaign ID can be found at the end of your url, after `https://postman.gov.sg/campaigns/`. In this example, the campaign number is 3871.

<figure><img src="/files/HURpgXA07mGNYSzyBoqF" alt=""><figcaption></figcaption></figure>

**Submit** [**Legacy Postman Contact Us form**](https://go.gov.sg/postman-contact-us)
{% endtab %}
{% endtabs %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://postman-v1.guides.gov.sg/contact-us.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.