> For the complete documentation index, see [llms.txt](https://postman-v1.guides.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://postman-v1.guides.gov.sg/campaign-guide-telegram/telegram-bot/telegram-bot-statistics.md).

# Telegram Bot Statistics

Go through this page to understand the stats from your campaign.

You can download the list of Telegram recipients that failed to send on the stats page once the campaign is completed. See `export icon`.

![](https://4126954886-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MAQH3DF49Lq0AJudrbF%2Fuploads%2Fgit-blob-af85c5dcb19ca3540fb9a55d4a62d6fb3fa87e34%2Ftelegram-stat-export.png?alt=media)

## Types of Status for Telegram Bot

Telegram Bot campaigns would generate two types of status:

{% hint style="info" %}

1. **SENT**: Your Telegram message was sent successfully.
2. **ERROR**: Your Telegram message has failed to send.
   {% endhint %}

You would not have any **INVALID** status (invalid status is for only for email). To see the entire list of errors you need to click on the `Export` button.

![](https://4126954886-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MAQH3DF49Lq0AJudrbF%2F-MCB9WOi8l0v0NhpG_0j%2F-MCBALw8E6v1-MC_i2FZ%2Fpostman-telegram-stat-2.jpg?alt=media\&token=ccc7244b-d4e0-4c2b-8b09-bc5be0b3b450)

Once you click on the `Export` button, you will get a CSV file with the following columns.

![](https://4126954886-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MAQH3DF49Lq0AJudrbF%2Fuploads%2Fgit-blob-d9128f14a8dcece86b5bf74e8deb4f883c86a2ef%2Fpostman-telegram-stat.jpg?alt=media)

| Error Codes                       | Description & Follow-up Action                                                                                                                                                                                                                                                                                                                                                                       |
| --------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **1: Telegram ID not found**      | <p>Your recipient has not subscribed to your bot.<br><br><strong>Action</strong>: You need to ask your recipient to follow the <a href="https://guide.postman.gov.sg/campaign-guide/quick-start/telegram-bot/instructions-recipient-telegram">Instructions for Recipient Onboarding</a> to subscribe to your bot.</p>                                                                                |
| **2: Bot subscription not found** | <p>Your recipient has subscribed to one of our many agency bots on Postman but he or she is not subscribed to your agency's bot.<br><br><strong>Action</strong>: You need to ask your recipient to follow the <a href="https://guide.postman.gov.sg/campaign-guide/quick-start/telegram-bot/instructions-recipient-telegram">Instructions for Recipient Onboarding</a> to subscribe to your bot.</p> |