# Telegram Bot Statistics

You can download the list of Telegram recipients that failed to send on the stats page once the campaign is completed. See `export icon`.

![](https://4126954886-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MAQH3DF49Lq0AJudrbF%2Fuploads%2Fgit-blob-af85c5dcb19ca3540fb9a55d4a62d6fb3fa87e34%2Ftelegram-stat-export.png?alt=media)

## Types of Status for Telegram Bot

Telegram Bot campaigns would generate two types of status:

{% hint style="info" %}

1. **SENT**: Your Telegram message was sent successfully.
2. **ERROR**: Your Telegram message has failed to send.
   {% endhint %}

You would not have any **INVALID** status (invalid status is for only for email). To see the entire list of errors you need to click on the `Export` button.

![](https://4126954886-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MAQH3DF49Lq0AJudrbF%2F-MCB9WOi8l0v0NhpG_0j%2F-MCBALw8E6v1-MC_i2FZ%2Fpostman-telegram-stat-2.jpg?alt=media\&token=ccc7244b-d4e0-4c2b-8b09-bc5be0b3b450)

Once you click on the `Export` button, you will get a CSV file with the following columns.

![](https://4126954886-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MAQH3DF49Lq0AJudrbF%2Fuploads%2Fgit-blob-d9128f14a8dcece86b5bf74e8deb4f883c86a2ef%2Fpostman-telegram-stat.jpg?alt=media)

| Error Codes                       | Description & Follow-up Action                                                                                                                                                                                                                                                                                                                                                                       |
| --------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **1: Telegram ID not found**      | <p>Your recipient has not subscribed to your bot.<br><br><strong>Action</strong>: You need to ask your recipient to follow the <a href="https://guide.postman.gov.sg/campaign-guide/quick-start/telegram-bot/instructions-recipient-telegram">Instructions for Recipient Onboarding</a> to subscribe to your bot.</p>                                                                                |
| **2: Bot subscription not found** | <p>Your recipient has subscribed to one of our many agency bots on Postman but he or she is not subscribed to your agency's bot.<br><br><strong>Action</strong>: You need to ask your recipient to follow the <a href="https://guide.postman.gov.sg/campaign-guide/quick-start/telegram-bot/instructions-recipient-telegram">Instructions for Recipient Onboarding</a> to subscribe to your bot.</p> |