# Postman Guide

## Postman.gov.sg

- [About Postman v1 (Postman Legacy)](https://postman-v1.guides.gov.sg/readme.md)
- [How to send a campaign?](https://postman-v1.guides.gov.sg/campaign-guide-general/quick-start.md): This page will teach you how to use Postman.
- [Before You Start](https://postman-v1.guides.gov.sg/campaign-guide-general/quick-start/before-you-start.md): If you are an agency user, please read this before you use Postman to send your messages.
- [Demo Mode](https://postman-v1.guides.gov.sg/campaign-guide-general/quick-start/before-you-start/demo-mode.md): Try out different channels before investing time to procure and set up your credentials.
- [Email Campaigns - Basics](https://postman-v1.guides.gov.sg/campaign-guide-email/email.md): Mail merge is painful and takes a long time. Sending emails using Postman is not. Learn how to quickly send mass emails using Postman.
- [How do I send an email campaign?](https://postman-v1.guides.gov.sg/campaign-guide-email/email/how-do-i-send-an-email-campaign.md): Watch this video to learn how!
- [Scheduled Sending](https://postman-v1.guides.gov.sg/campaign-guide-email/email/scheduled-sending.md): Created your campaign, but want to send it at a future date and time\*? Postman's scheduled sending feature now allows you to do so, so you no longer have to log in to send campaigns after work hours
- [Bounced Emails and Halted Campaigns](https://postman-v1.guides.gov.sg/campaign-guide-email/email/halting-of-email-campaigns.md): Please read through this guide to understand the difference between hard and soft bounces, as well as halted campaigns.
- [Email Statistics](https://postman-v1.guides.gov.sg/campaign-guide-email/email/statistics.md): Go through this page to understand the stats from your campaign.
- [Formatting your Message Template](https://postman-v1.guides.gov.sg/campaign-guide-email/email/format-bar.md)
- [Variable Fields](https://postman-v1.guides.gov.sg/campaign-guide-email/email/variable-fields.md)
- [Unique URL Link per Recipient](https://postman-v1.guides.gov.sg/campaign-guide-email/email/unique-url-link-per-recipient.md): There are 2 ways to insert unique clickable URL links into your message template, customised by recipient.
- [Pasting Content from Microsoft Word](https://postman-v1.guides.gov.sg/campaign-guide-email/email/pasting-content-from-microsoft-word.md): Postman now supports direct pasting of content from Microsoft Word to the Postman email template.
- [Manage your Unsubscriptions](https://postman-v1.guides.gov.sg/campaign-guide-email/email/weekly-digest-of-unsubscription.md): Recipients requesting to unsubscribe from your campaigns are to be expected. How will you know when they do, and how can you prevent it?
- [Understanding Unsubscriptions](https://postman-v1.guides.gov.sg/campaign-guide-email/email/understanding-unsubscriptions.md): Learn more about unsubscription best practices, and how you can reduce your unsubscription rates.
- [Sending Password-Protected Emails](https://postman-v1.guides.gov.sg/campaign-guide-email/password-protected-email.md): Send high sensitivity emails using the password-protected email feature.
- [Tutorial](https://postman-v1.guides.gov.sg/campaign-guide-email/password-protected-email/tutorial.md): Copy & paste these templates to experience the set-up for a password-protected campaign
- [SMS Campaigns - Basics](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms-campaigns.md): Send mass SMSes with Postman! These SMSes are sent through Twilio, our SMS aggregator. We will guide you through setting up an account with Twilio, before you can begin sending SMSes on Postman.
- [Before Starting Out](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms-campaigns/before-starting-out.md): What else do I need to know about Twilio/Postman, before I commit?
- [Summary of Costs](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms-campaigns/summary-of-costs.md): What will I need to pay?
- [SMS Onboarding Overview](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview.md): I've decided to use Postman to send my SMS campaigns! What do I need to do now?
- [Step 1: Sender ID Registration](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview/onboarding-step-1-senderid-registration.md): Now that you've decided to use Postman for your SMS campaigns, first ensure your desired Sender ID is registered under the Full SSIR Regime.
- [Step 2: Sign up for a Twilio account](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview/onboarding-step-2-onboarding-form.md): How do I get started with Twilio?
- [Step 3: Set up your Twilio account](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview/step-3a-receive-your-account-invitation.md): You've submitted your form! What's next?
- [Step 4: Configure Your Twilio Account](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview/step-4-configure-your-twilio-account.md): Now that the administrative set-up is done, you can set up your Twilio credentials! Follow the steps here in chronological order. This is a one-time set-up.
- [What if I need to buy a phone number?](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview/step-4-configure-your-twilio-account/what-if-i-need-to-buy-a-phone-number.md): Phone number purchase is necessary if you are sending SMSes to foreign numbers. Follow the steps here to purchase a number.
- [Step 5: Send a Test Message on Twilio](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview/step-5-send-a-test-message.md): You've successfully configured your Twilio account! Now, try sending a test message to yourself, on your Twilio console.
- [Step 6: Fill in your Twilio credentials in Postman!](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview/credentials.md): Congratulations for successfully setting up your Twilio credentials! Now, input these credentials into your Postman account. This is a one-time set-up.
- [How do I send a campaign with my saved SMS credentials?](https://postman-v1.guides.gov.sg/campaign-guide-sms/onboarding-overview/credentials/use-saved-sms-credential-in-the-campaign.md): Once you've set up your credentials in Postman, you'll be able to access these credentials easily with every SMS campaign.
- [What else do I need to know about sending SMSes?](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms.md): In this section, you can find answers to other questions you might have about using Postman to send SMSes.
- [More about Sender ID registration](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms/more-about-senderid-registration.md): What else do I need to know?
- [Can I see the send status of my campaign?](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms/sms-statistics.md): Postman provides you with delivery statistics for your campaigns.
- [How can I configure my SMS send rate?](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms/sms-send-rate.md): The default send rate is 10 SMSes/second. Increasing this rate is possible - find out how.
- [Sending an SMS to a Foreign Number](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms/send-sms-to-a-foreign-number.md): You would have purchased a phone number and tied it to your Twilio account. This allows you to send SMSes to non-Singapore numbers.
- [SMS Best Practices](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms/sms-best-practices.md): Similar to email best practices, here are some tips to help your SMS messages get maximum reach and comply with Government circulars on mass SMS sending.
- [Useful Twilio Links](https://postman-v1.guides.gov.sg/campaign-guide-sms/sms/useful-twilio-links.md): This page provides you with commonly-needed information, based on our interactions with users, from Twilio. Read on to get information on issues like error codes, invoicing, and subaccounts.
- [Telegram Campaigns - Basics](https://postman-v1.guides.gov.sg/campaign-guide-telegram/telegram-bot.md)
- [How do I set up Telegram to send my campaigns?](https://postman-v1.guides.gov.sg/campaign-guide-telegram/telegram-bot/how-do-i-set-up-telegram-to-send-my-campaigns.md): Watch this video to learn how!
- [Add Telegram Bot Token in Postman](https://postman-v1.guides.gov.sg/campaign-guide-telegram/telegram-bot/add-telegram-bot-token-in-postman.md)
- [Instructions for Recipient Onboarding](https://postman-v1.guides.gov.sg/campaign-guide-telegram/telegram-bot/instructions-recipient-telegram.md): This is what you need to ask your recipients to do in order to receive messages from Postman's Telegram bot service.
- [Use the Bot in the Campaign](https://postman-v1.guides.gov.sg/campaign-guide-telegram/telegram-bot/use-the-bot-in-the-campaign.md)
- [Telegram Formatting](https://postman-v1.guides.gov.sg/campaign-guide-telegram/telegram-bot/telegram-formatting.md): Refer to this page for formatting your messages in Telegram.
- [Telegram Bot Statistics](https://postman-v1.guides.gov.sg/campaign-guide-telegram/telegram-bot/telegram-bot-statistics.md): Go through this page to understand the stats from your campaign.
- [Overview](https://postman-v1.guides.gov.sg/email-api-guide/overview.md)
- [IM8 Policies](https://postman-v1.guides.gov.sg/email-api-guide/overview/im8-policies.md): This section is hosted on Singapore Government Developer Portal. To view, log in via receiving an OTP sent to a .gov.sg email address or a TechPass account.
- [Connecting your Intranet Application](https://postman-v1.guides.gov.sg/email-api-guide/overview/connecting-your-intranet-application.md)
- [API Response Formats](https://postman-v1.guides.gov.sg/email-api-guide/overview/api-response-formats.md): Handling responses from the Postman API
- [Email API Key Management](https://postman-v1.guides.gov.sg/email-api-guide/api-key-management.md)
- [Bearer Authentication](https://postman-v1.guides.gov.sg/email-api-guide/api-key-management/bearer-authentication.md)
- [Generate your email API Key](https://postman-v1.guides.gov.sg/email-api-guide/api-key-management/generate-your-api-key.md)
- [Rotate your email API Key](https://postman-v1.guides.gov.sg/email-api-guide/api-key-management/rotate-your-api-key.md)
- [Programmatic Email API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api.md)
- [Getting Started](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/getting-started.md): This page gives you an overview of what to expect when onboarding to Postman Programmatic Email API. Onboarding is mostly self-service, with one exception listed below.
- [Comparison with AMR](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/comparison-with-amr.md): This section is hosted on Singapore Government Developer Portal. To view, log in via receiving an OTP sent to a .gov.sg email address or a TechPass account.
- [SG-Mail Whitelisting](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/sg-mail-whitelisting.md): This section is hosted on Singapore Government Developer Portal. To view, log in via receiving an OTP sent to a .gov.sg email address or a TechPass account.
- [Custom From Address](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/custom-from-address.md): Send emails from your agency's own email address
- [Tracking Email Status](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/tracking-email-status.md)
- [Send Email API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api.md): How to send emails via Postman's email API
- [From Name and From Address](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/from-name-and-from-address.md)
- [CC and BCC](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/cc-and-bcc.md)
- [Recipient Blacklist](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/recipient-blacklist.md)
- [Email Tagging and Classification](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/email-tagging-and-classification.md)
- [Email Body](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/email-body.md)
- [Embedding Images](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/email-body/embedding-images.md)
- [Linked Images](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/email-body/embedding-images/linked-images.md)
- [Content-ID Images](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/email-body/embedding-images/content-id-images.md)
- [Attachments](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/attachments.md)
- [Rate Limit](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/send-email-api/rate-limit.md)
- [Get Email by ID API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/get-email-by-id-api.md)
- [List Emails API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-email-api/list-emails-api.md): This API allows you to retrieve previously sent emails.
- [Programmatic GovSG WhatsApp API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-govsg-api.md)
- [Getting Started](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-govsg-api/getting-started.md): This page gives you an overview of what to expect when onboarding to Postman Programmatic Gov.sg WhatsApp API.
- [Tracking Message Status](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-govsg-api/tracking-message-status.md)
- [Get Available Templates API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-govsg-api/get-templates-api.md)
- [Send Message API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-govsg-api/send-message-api.md)
- [Get Message by ID API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-govsg-api/get-message-by-id-api.md)
- [List Messages API](https://postman-v1.guides.gov.sg/email-api-guide/programmatic-govsg-api/list-messages-api.md)
- [Frequently Asked Questions](https://postman-v1.guides.gov.sg/email-api-guide/frequently-asked-questions.md)
- [Service Status](https://postman-v1.guides.gov.sg/faq/postman-uptime.md): Have questions about Postman's uptime? We aim to maintain uptime of >99.5%.
- [For Recipients](https://postman-v1.guides.gov.sg/faq/faq-recipients.md): You might be receiving emails from Postman from various government agencies. Our email address is donotreply@mail.postman.gov.sg.
- [Check Email Authenticity](https://postman-v1.guides.gov.sg/faq/faq-recipients/check-email-authenticity.md): This is what you could to do see if the email is coming from Postman.
- [For Senders](https://postman-v1.guides.gov.sg/faq/faq-sender.md)
- [Messaging Channel Comparison](https://postman-v1.guides.gov.sg/faq/faq-sender/messaging-channel-comparison.md): Here is a comparison between the various messaging channels.
- [Cost Breakdown](https://postman-v1.guides.gov.sg/faq/faq-sender/cost-breakdown.md): Postman does not charge the user. Sending emails are free. Sending SMS depends on Twilio's SMS pricing and the recipient's country code. Sending Telegram bot messages are free.
- [Terms & Conditions](https://postman-v1.guides.gov.sg/legal/t-and-c.md)
- [Privacy Policy](https://postman-v1.guides.gov.sg/legal/privacy.md)
- [Contact Us](https://postman-v1.guides.gov.sg/contact-us.md)